Teleforce is a Latin America BPO with more than 30 years of operating history. Native English and Spanish, on U.S. business hours — customer service, appointment setting, data entry, sales lead generation, SDR/BDR, tech support, and billing and account servicing.
Start with the function you need. Add others as you grow — same trained standard, same U.S. hours, English and Spanish from one company.
Bilingual inbound support that sounds like your brand.
Learn more →Accurate back-office data work, off your plate.
Learn more →More booked appointments, fewer no-shows.
Learn more →A bilingual top-of-funnel engine — lists, outreach, qualified leads.
Learn more →Dedicated outbound reps who book qualified meetings.
Learn more →Tier 1–2 technical support that resolves, not just deflects.
Learn more →Keep accounts current — in your brand’s voice.
Learn more → Scope, staff, and go live. Depth depends on the work — most programs move from a scoping conversation to a producing team in a few weeks.
We map your volumes, channels, tools, and the voice your customers expect.
We recruit bilingual talent and train them on your product as brand staff.
Your team starts producing — with QA, reporting, and a named lead from day one.
U.S. companies work in English, and many also serve customers in Spanish. Latin America is one of the few talent pools where native-level Spanish and strong English coexist at scale — on U.S. business hours, with clear, accent-neutral Spanish, and with higher retention than offshore alternatives. The team works your hours, in the conversation the same day.
“I’m on the East Coast — nearshore Teleforce beats the offshore setups I tried. Same-day hours, not overnight lag.”
Jessica Simon · Bioceramics
Tell us the functions you need, your channels, and rough volume. We’ll come back with a staffing plan and a go-live date — usually within two business days.
Prefer to talk? Call 1-866-252-3961.